Many property managers have moved to “1Form” as a means of accepting applications from prospective tenants. One of the features of the 1Form platform is the ability for the applicant to upload their identification.

This is a great step forward, but you still need to be vigilant in respect of the identification of your tenants.

A property manager advised me the other day that they had received a warrant from the Police to produce a property management file. The property is part of an ongoing investigation into drug trafficking and the use of firearms.

After reviewing the file, the officer rang the property manager to advise that all the identification documentation was forged. The agency therefore has a tenant who they don’t (legally) know, who is being investigated for crimes involving drugs and firearms. Who said being a property manager wasn’t a thrill seeking occupation!

Obviously, I am not going to recommend avoiding using 1Form. It’s an excellent tool. But what I will say is that you need to add another layer of due diligence.

What we suggest that, when you select the tenant, notify the successful tenant that they need to bring all original identification with them when signing their lease.

There’s always the possibly that you may still be out-smarted, but you will have done everything necessary and required by law. In other words, you’ll done enough to protect yourself.

By the way ….. anyone willing to serve the termination notice ….. in person ….. to this particular tenant?


This article was written by Bailey Compton, Principal Solicitor & Director at Leverage Group.

To get in touch with Bailey, please email