Leverage has just been requested to provide a training session for a regional agent’s association in the area of advocacy. This was not surprising to Leverage, since sooner or later agents were going to have to catch up with the tenants.
The government trains and pays for tenant’s advocates. This means that, property managers are opposed by trained advocates when attending NCAT. Landlords are already at a disadvantage at NCAT, and now that tenants have advocates, they have an unassailable lead.
This regional association wants Leverage to train their property managers in the skills of advocacy as if they were solicitors. Leverage had already developed a course because it was only a matter of time. The course will cover:
- The principles of running residential tenancy matters before NCAT;
- Strategies on how to prepare a file;
- Preparation of submissions; and
- Techniques of conducting advocacy in front of NCAT.
This is an exciting step into the future where property managers will need to compete and succeed against tenant’s advocates.
This article was written by Bailey Compton, Principal Solicitor & Director at Leverage Group.
To get in touch with Bailey, please email firstname.lastname@example.org